Common Questions

Why do I need to be home for the estimate?

This is a question often asked.  The answer is straight forward.  It’s for you.  This will give you a better idea of who you are hiring.  You can ask questions, see pictures, and pick references.  We can also explain the cleaners, sealers, and the process to you.  You will be given a written estimate along with other information you may want to look at before making a decision.  This gives you a more informed position to base your decision on.

How far do you travel for a job?

We have customers in Harrisburg, Carlisle, Mifflintown, and surrounding areas. We cover all of Dauphin, Cumberland, Juniata, and Perry Counties. We also service parts of Franklin, Mifflin, and Adams Counties. Check our service area page if your not sure, or give us a call.

What is your cleaning process? What type of cleaners do you use? How often should I have my house, deck, etc cleaned?

Every home is different and is hard to answer honestly without actually seeing the job. These three questions are all things that will be gone over during the estimate to give you a fair and honest evaluation.

Do you have any before and after pictures I can see?

Yes we do. You can see some of them on our website’s photo grallery and during the estimate. Visit our social media pages for more pictures and information.

Do you have any references?

During the estimate you can look over our customer surveys, and pick the reference you would like to call. You can also check our testimonials page.

Are you insured, certified, and licensed?

Yes we are insured and we can have a certificate of insurance sent to you by our insurance company. We are certified to perform wood restoration and will show you our certificate at the time of your estimate. The state of PA does not require a license, but we are registered through the State’s Attorney General’s Home Improvement Contractors law. You may call them at 1-888-520-6680 or visit them online at http://hicsearch.attorneygeneral.gov/. Our HIC number is PA037138. Collins deck sealing is also a member of the Better Business Bureau.  You can view our BBB page by clicking here.

Do you have discounts?

Yes we do. Check out the discounts page to see our continuing discounts and any ongoing sales.

How much experience do you have?

We have almost 20 years of experience. Collins Deck Sealing started out in 1998 and has grown considerably. We love the work we do, and that makes a difference.

Have a Question?

If you don’t see an answer to your question, send us a message or call 717-789-3322. We’re happy to help!

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